Credit where it’s due

As a busy mum juggling work and family good customer service is really vital to how the day pans out…From couriers to nursery staff to receptionists to shop assistants to the postman all of these people can make or break the day.Recently I have been on the end of some shocking customer service and by big well known companies as well. However, I really think it is important to shout about those people who go out of their way day-to-day as well.In the last couple of weeks one of those people has been our postman, who goes out of his way to be thoughtful and helpful. So this week it is a big thumbs up to Royal Mail!Also I want to praise Ocado for their responsiveness and excellent customer service even when things go wrong.Small things like this help the week run smoothly and it is very much appreciated!

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